Return Policy

This site is own by WG INFORMATION TECHNOLOGY PTY LTD. Delivers the services nationally or internationally.

These are the standard terms and conditions for website design and development (‘Website Build’) Software Development and Application Development,and apply to all contracts and all work undertaken by WG INFORMATION TECHNOLOGY PTY LTD for its clients. The terms ‘us’ or ‘our’ or ‘we’ refers to WG INFORMATION TECHNOLOGY PTY LTD. The terms ‘you’ or ‘your’ refers to the client of WG INFORMATION TECHNOLOGY PTY LTD. WG INFORMATION TECHNOLOGY PTY LTD operates in accordance with Australian Competition and Consumer Law. WG INFORMATION TECHNOLOGY PTY LTD reserves the right to refuse service to any client, if these are not aligned with our business operating principles and policies. By signing up with WG INFORMATION TECHNOLOGY PTY LTD you agree these terms of use.

During the product briefing, it is your responsibility to provide WG INFORMATION TECHNOLOGY PTY LTD with clear guidelines along with the specific detail of what you may require. When such details are not provided we will proceed with our understanding of your requirements and quote accordingly. At a later stage, if a discrepancy arises, it many lead to additional costs to accommodate the changes. Therefore it is essential that you clarify every aspect of your Website Build, software , Application and ensure you have been quoted on the right requirements. Once the Project has been finalized, any additions, changes or enhancements in the functionality of the products, Build may incur additional costs and a revised delivery date.

All prices are quoted in Australian dollars. A 50 % deposit of the total fee payable once you have instructed WG INFORMATION TECHNOLOGY PTY LTD (in writing via email or over the phone) to proceed with the product. An invoice will be issued and the deposit must be paid within 5 working days, before the product Build commences.WG INFORMATION TECHNOLOGY PTY LTD reserve the right not to commence any work until the deposit has been made in full. The remaining 50% of the invoice is due within 10 working days of the website being completed. The 50% deposit is only refundable if we have not fulfilled our obligations to delivery the work required. The deposit is NOT refundable if the development work has been started and you terminate the contract through no fault of WG INFORMATION TECHNOLOGY PTY LTD.

You must supply all materials and information required by us to complete the intial phase within 3 working days of instructing us to commence the product. Such materials may include, but at not limited to, written copy, logo, photographs, video and other printer material. The build of the product will not commence until all materials and information have been supplied. Where there is any delay in supplying there materials to us which leads to a delay of the agreed completion time, then WG INFORMATION TECHNOLOGY PTY LTD have the right to extend any previously agreed deadline by a reasonable amount. Where you fail to supply materials and information within 2 months and that prevents the progress of the work, the 50% deposit will not be refundable. If you wish to switch the company and you need the details then you must clear all the dues if remain to pay to WG INFORMATION TECHNOLOGY PTY LTD so that these info are supplied to you or else.